1. Which courier company do we use?

At the moment any shipment will be done through J&T Express. However, if you are keen on any other courier company, you may place your order manually via Whatsapp, Click here

Please be noted shipping fee may vary.

2. What is the estimated time of arrival of your parcel after the order?

Processing time for a ready-stock item is 1-2 days and pre-order items are 1-2 weeks.

A tracking number will be sent to your email. The standard time of arrival is 1-2 days after shipment however it is depending on the courier company should any hiccup occur. Please do not hesitate to contact us if you have not received your item(s) after 7 days via Whatsapp,

3. Where do I check my tracking number?

A tracking number will be sent to your email within 1-2 days upon order. Please ensure that you have entered the correct email address while purchasing.

4. Shipping fees

Semenanjung.  FLAT RATE per order RM8.

Sabah & Sarawak : Using J&T Rate by Zone.

5. My items received missing and damaged, OMG??

Check your items within 24 hours upon receiving them. Should any damage occur on the items, kindly provide us the report along with the picture of the damaged item via Whatsapp, click here. Any report after 24h hours will not be entertained.

You are allowed to choose for a REPLACEMENT or have a REFUND for the damaged items.

We are sorry to announce that we do not do international shipping at the moment. But don’t worry! We will surely let you know once we go globally!

Still, have a burning question? Reach us!

WHATSAPP       :  Click here

EMAIL                : [email protected]

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